Safe Secure Self Storage

Privacy policy

Last updated 5 October 2026.

This policy covers the personal information Safe Secure Self Storage (IStore Self Storage Limited) collects through this website.

What we collect

When you send an enquiry or ask to be notified about a unit, we collect:

  • the type of enquiry
  • your name and mobile phone number
  • your business name, if you give one
  • your email address, if you give it
  • the unit size you ask about, if you choose one
  • when you need the unit and for about how long, if you tell us
  • your message, if you write one

When you request a unit through the reservation form, we collect:

  • the unit size, your move-in date and whether you will pay fortnightly or monthly
  • your full name, mobile number, email address and physical address
  • your business name, if you give one
  • the name, relationship to you and phone number (and email, if provided) of your alternate contact, used only to reach you if we can't get hold of you
  • the type of photo ID you will bring (driver licence, passport or other photo ID)
  • whether you confirmed that you have insured the goods stored or chosen not to insure them, that you accepted the storage agreement, the name you typed to sign it, the date and time you signed, and the version of the agreement you accepted

We record only the type of photo ID. The forms do not ask for an ID number, card details or your date of birth.

To stop spam, each form also records a scrambled code made from your internet connection's address. We use it only to limit how many forms can be sent from one connection.

Why we collect it

We use your details to respond to your enquiry, to manage your reservation and to prepare and manage your storage agreement.

Where it is stored

Your details are stored in a secure database hosted in Sydney, Australia.

Who can see it

Safe Secure Self Storage staff can see your details through a password-protected dashboard. We do not sell your information or share it with anyone for marketing.

Cookies and tracking

This website uses Google Analytics to count visits and see which pages are used, and Google Ads and Google Tag Manager to measure when a visit from one of our ads leads to a call, an enquiry or a reservation. These Google services set their own cookies. The details you type into our forms are not sent to them. The website does not set cookies of its own, and you can block cookies in your browser settings.

Some pages show a map from Google. When the map loads, Google may set its own cookies.

Seeing or correcting your information

Under the New Zealand Privacy Act 2020 you can ask to see the personal information we hold about you, and ask us to correct it.

Contact

Email [email protected] or call 0800 777 748.